Series of Samsung electric ranges recalled due to fire hazard (2024)

A problem with the knobs on the ranges can cause fire hazards, the recall notice says.

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Montreal Gazette

Published Sep 01, 20242 minute read

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Series of Samsung electric ranges recalled due to fire hazard (1)

A series of Samsung slide-In electric ranges has been recalleddue to a fire hazard.

The issue is that the front-mounted knobs on the stove are so sensitive that people and even pets can “accidentally activate” them by bumping into them, posing a fire hazard if flammable objects have been left on top of the range.

The recalled model numbers are listed on the Health Canada websiteand on the Samsung Canada website. The affected ranges were sold in Canada from 2013 to 2024.

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Series of Samsung electric ranges recalled due to fire hazard (2)

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The recall was issued on Aug. 28 by Samsung in cooperation with Health Canada. The company says it will provide free knob locks or covers to owners of the affecter ranges: The locks or covers are intended to prevent accidental activation. Consumers should contact Samsung Canada to receive knob locks or covers compatible with their range.

Visit the recall portal on the company’s website.

Consumers can contact Samsung Canada by phone at 1-833-775-0120 from 9 A.M. to 6 P.M. ET daily.

About 326,250 units of the affected ranges were sold across Canada between 2013 and August 2024.

As of Aug. 28, the company had received at least 570 reports of incidents in Canada and seven reports of injuries.

Samsung says people can continue to use their recalled stoves while awaiting the knob locks or covers compatible with their model, but recommends that safety precautions be taken: Make sure children and pets are kept away — this is a good idea at all times with all ranges — and that nothing is stored or left the stove when it’s not being used. And check to ensure range knobs are turned off after cooking.

In the United States, where a similar warning was issued Aug. 8, the Consumer Product Safety Commission said the threat of fire affects about 1.1 million units sold between 2013 and 2024. More than 300 complaints about the knobs have been made to Samsung in the U.S. and more than 250 fires were reported. At least 18 caused “extensive property damage,” 40 injuries were reported, including seven resulted in the death of family pets.

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Series of Samsung electric ranges recalled due to fire hazard (2024)

FAQs

Series of Samsung electric ranges recalled due to fire hazard? ›

Samsung has recalled hundreds of thousands of electric ranges used for stovetops in Canada because they're a fire hazard. In a recall notice posted this week, Health Canada said the slide-in ranges have front-mounted knobs that humans or pets can activate by accident if they bump into them.

What electric ranges are being recalled? ›

Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard
  • Samsung Slide-In Electric Range Model NE58F9500SS/AA.
  • Samsung Slide-In Electric Range Model NE63A8711QN/AA.
  • Samsung Electric Range Model NE58K9850WS/AA.
  • Samsung Electric Range Model NE63T8111SS/AA.
Aug 8, 2024

How reliable are Samsung electric ranges? ›

Samsung has been a trusted manufacturer for appliances for decades. The company offers extended warranties, free shipping and extended returns. It features a wide variety and stoves, ovens and cooktops at various price points to suit most budgets, and the smart features will appeal to tech-savvy customers.

How many Samsung washers have caught fire? ›

Samsung has received 51 reports of smoking, melting, overheating or fire involving the washers; 10 of which resulted in property damage. Three consumers have reported injuries due to smoke inhalation.

Is there a recall on Samsung stoves? ›

Samsung has recalled hundreds of thousands of electric ranges used for stovetops in Canada because they're a fire hazard. In a recall notice posted this week, Health Canada said the slide-in ranges have front-mounted knobs that humans or pets can activate by accident if they bump into them.

What is the safest electric stove for seniors? ›

Induction cooktops, like the Frigidaire Gallery FGIH3047VF, which is the best one we've ever tested, are even safer because the surface doesn't get too hot to the touch.

What is the lawsuit against Samsung stoves? ›

A consumer class action has been filed in California against Samsung, claiming that the company sold gas stoves and cooktops even though they allegedly emit toxic and health-harming pollutants. This case was first surfaced by Law.com Radar.

What is the life expectancy of a Samsung range? ›

Most ovens, cooktops, and ranges last about 10-15 years. You'll never appreciate a perfectly working appliance until you've had one of yours break down. Updating your appliances will not only bring some relief to your life, but it can also help you save money.

Are Samsung ranges better than GE? ›

Conclusion. Samsung and GE have many products at various price points, and many of their competing models are similar, if not the same, in prices. However, Samsung ovens have many more features and value for a similar or the same price as competing for GE stoves.

Which Samsung used to catch fire? ›

Samsung suspended sales of the Galaxy Note 7 and announced an informal recall on 2 September 2016, following the discovery of a manufacturing defect in the phones' batteries, which caused some units to generate excessive heat and combust.

How do I check for recalls on my Samsung? ›

To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197.

What Samsung washer models are being recalled? ›

Details of the Samsung Top-Load Washer Recall

The recalled washing machines were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. The models and serial numbers can be found on the washer's inside lid label or on the rear of the machine.

What range is being recalled in 2024? ›

Samsung oven recall 2024

The United States Consumer Product Safety Commission recently announced the recall of Samsung slide-in electric ranges. The Samsung ovens are being recalled because the knobs on the appliance can be accidentally activated by people and pets, posing a fire hazard.

What ovens are being recalled? ›

Samsung on Thursday recalled more than 1.2 million ovens because their front-mounted knobs could be accidentally activated, posing a fire risk. The company said it has received more than 300 reports since 2013 of Electric Slide-In Range ovens accidentally igniting, leading to roughly 250 fires.

Is there a recall on GE electric stoves? ›

GE has recalled roughly 11,000 electric smoothtop cooktops that pose a burn risk to consumers. Certain JP3030 cooktops made in 2022 have defective knob components, allowing individual elements to remain on, even when the knob is turned to the off position.

What are the two most common problems that may occur in an electric stove? ›

How to Diagnose The Most Common Electric Stovetop Problems
#Potential problem
1.Surface element not working
2.Surface element won't turn off
3.Electric stove won't adjust heat
4.Stovetop creates sparks when turned on
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